Once we have your return package we will register it and you will receive an email notification once return is processed. How much time do returns take to be processed? Our returns policy covers all items, including those on promotion or sale. You may return ordered items and thereby withdraw from the sales contract up to 14 days after their receipt (with the exception of Gift Cards and customized products). Swarovski's top priority is to satisfy all its customers. Unfortunately, Swarovski is unable to deliver to PO boxes or APO/FPO addresses, and remote islands for example Penghu, Kinmen, Matsu at this time. We apologize for the delay and thank you for your continued trust.Įxpress shipping time: 1-3 business days after processing and shipping. The standard and express delivery times are currently extended by a minimum of 3-5 business days. No deliveries are made on weekends or public holidays.ĭue to the challenges caused by the outbreak of COVID-19, and the higher volume of online orders, your order is facing a delay on dispatch. Orders placed on weekends and public holidays will be processed and shipped two business days later. Orders placed from Monday to Friday by 10:00 AM will be processed and shipped the same business day.
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May 2023
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